Privacy Policy
This Privacy Policy outlines how Glint, a product of PT Labs Inc. ("Glint," "we," "us," "our") collects, uses, and safeguards your information when you use our mobile application available on Apple App Store, and our website (https://ptlabsinc.com) (collectively, the "Service").
1. Information Collection
We collect and process the following data:
1.1. User-Provided Information:
This includes information you provide when signing up for Glint via Apple, such as your name, email address, and any purchase information through the app stores.
1.2. Image and Face Data:
We collect images of your face and skin that you upload to our app to provide skin analysis and routine recommendation services. This includes facial features, skin texture, and other visible characteristics necessary for our AI-powered skin analysis.
1.3. Usage Data:
We gather data about your interactions with our app, including features used, time spent on the app, device information, IP address, and other related information.
2. Purpose of Data Collection
The collected data is used for:
2.1. Providing Services:
To analyze your skin using facial recognition technology, provide ratings, and recommend personalized skincare routines.
2.2. Service Improvement:
To enhance app functionality and user experience. Note that face data is not used for this purpose.
2.3. Communication:
To send you important notices, updates, and promotional materials (you may opt-out of marketing communications).
2.4. Analytics:
To understand user behavior and improve our Service. Face data is not used for analytics.
3. Data Processing and Sharing
3.1.
To provide our services, we use advanced AI models hosted by trusted third-party providers. Your image and face data is securely transmitted to these services for processing. These third-party providers do not retain or use your data for any purpose other than to provide us with the AI-powered analysis required for our app's functionality.
3.2.
We may share your personal information with:
- Service providers who assist us in operating our business and providing the Service.
- Legal authorities when required by law or to protect our rights.
- Affiliated businesses or successor entities in the event of a corporate transaction.
3.3.
We do not sell your personal information or images to third parties for marketing purposes.
4. Security Measures
We employ industry-standard security measures to protect your data and images during transmission, storage, and processing. This includes encryption of data in transit and at rest, secure access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We take additional measures to protect face data, including restricted access controls and regular audits of our face data processing systems.
5. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict certain processing of your data
- Data portability
- Withdraw consent at any time for processing based on consent
To exercise these rights, please contact us using the information provided below.
6. Data Retention
We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Children's Privacy
Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we may have collected information about a child, please contact us.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We will take appropriate measures to protect your personal information in accordance with this Privacy Policy.
9. Policy Updates
We may modify this Privacy Policy periodically. Changes will be posted on our website and within the app with the revised effective date. We encourage you to review this Privacy Policy periodically.
10. Contact Information
For any inquiries regarding this Privacy Policy, our data practices, or to exercise your data rights, please contact us at parsa@ptlabsinc.com.
11. Face Data Collection and Usage
11.1. Collection:
Our app collects facial images that you voluntarily upload for the purpose of skin analysis.
11.2. Usage:
The collected face data is used solely for:
- Analyzing your skin condition
- Providing personalized skincare ratings and recommendations
11.3. Third-Party Sharing:
Some parts of our processing include sharing face data with trusted third-party providers. These providers process your face data only for the duration of the analysis and immediately delete it after processing is complete. They do not retain or use your data for any purpose other than to help provide us with the analysis required for our app's functionality.
11.4. Storage Duration and Justification:
Face data is stored temporarily in memory only for the duration of the scan and analysis process (typically a few seconds to complete the AI analysis). This minimal storage duration is necessary to:
- Process the facial image through our AI analysis models
- Generate skin condition assessments and recommendations
- Ensure the analysis is completed successfully before deletion
We use this minimal storage period to protect your privacy while ensuring reliable service delivery. Face data is immediately purged from memory once the analysis is complete and results are generated.
11.5. Retention:
We retain only the skin analysis results associated with your account for as long as you maintain an active account with us. The actual facial scan images are not permanently stored and are immediately deleted from memory once processing is complete. You can request deletion of your analysis results at any time by contacting us at parsa@ptlabsinc.com.
11.6. Your Control:
You have the right to access, correct, or delete your face data and analysis results at any time. To exercise these rights, please contact us using the information provided in Section 10.